Hightide Holidays

Reviews of Hightide Holidays

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  Colleen Dillon Added March 09, 2023

  ★ ☆ ☆ ☆ ☆
  I will never trust them again to make a booking. Had we not rang our Accommodation to extend our booking we would have got there to find we only had a one bedroom apartment, we had booked & paid for a 2 bedroom spa apartment. Consequently we did not get what we paid for but that's not the worst part. We arrived at the airport to find we were not even in the system for the bus transfer to take us to our destination. Once again we had booked & paid $120 for a return shuttle only to find that the actual price was $72 return, absolute rip off from Hightide, not happy Jan! We have been members of Hightide for 12 years now, come on HTH what's goin on?
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  bernard baxter Added March 09, 2023

  ★ ☆ ☆ ☆ ☆
  Horrible experience!! Only interested in sales of vouchers and won’t take no for an answer recommend hanging up. They had the front to ask for contact details of friends and family. I thought the dodgy sales tactics days had passed me...
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  Michelle Andrew Added March 04, 2023

  ★ ☆ ☆ ☆ ☆
  Horrible experience. no mention of a booking fee during sales conversation. I was told 2 of my vouchers would be needed to receive the wonderful discount, however after phoning the holiday apartments directly I found the total discount was around $100 for a 6 night stay. when I was invoiced for the balance they charged me more then was agreed and even though on subsequent phone calls they acknowledged their mistake, they are still billing me for more then the agreed amount. I am at the stage where I want my money refunded, i was required to provide my card details again and advised to wait. Will never use them again.
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  Rowena Dalzell Added March 04, 2023

  ★ ☆ ☆ ☆ ☆
  If I could give zero stars I would. They do however get five stars for taking your money and misleading customers. It's impossible to contact anyone, either by phone or email. Complete waste of time and money. AVOID
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  Ruth Dukes Added March 04, 2023

  ★ ★ ★ ☆ ☆
  Number of good deals has greatly decreased. I never get emailed deals anymore as I used to. Probably because I dont buy anymore vouchers.

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